Bank of Ireland is recruiting for 100 technology roles to work on new customer features across digital channels, protecting customers from fraud and advanced data analytics.
The bank fills roles in data, supply management, engineering, sustainability and cyber, and recruits talent in areas such as cloud computing, open banking, API, artificial intelligence and emerging technologies.
In 2023, the number of active digital users of the bank grew by 18% per year, and the mobile application underwent more than 60 updates, including biometrics and fraud control. The ongoing digitization of the property and insurance sector has led to the launch of a new client portal and strong use of a digital advisory platform.
In recent years, the bank has been plagued by several technical problems. Last August, a “significant technology outage” caused long queues at BoI ATMs after it was rumored that customers could withdraw money without having to load their accounts.
The rumor turned out to be false, but prompted Finance Minister Michael McGrath to hit out at the bank for “too many similar incidents in recent years”.
Earlier this year, Bank of Ireland announced the biggest investment in ATMs in a decade, with a fleet of new state-of-the-art machines being rolled out across all branches across the island. The bank also announced that it will invest 15 million euros in new fraud prevention technology.
Ciarán Coyle, head of Bank of Ireland Group, said: “We continue to invest in skills, technology and infrastructure to deliver the best banking services to our customers. We are currently leading a number of innovative digital projects across the group and are keen to recruit talent. experts, which can improve the banking experience of our customers.
